This schedule is followed during our regular business hours:
9:00 am – 6:00 pm PT, Monday – Friday
Saturday 10:00 am- 6:00 pm
Refund & Return Policy
We hope you love what you've ordered. But if you are not 100% satisfied with your purchase, please return your retail order for a full refund.
LolliWolliWorld.com will credit, or exchange the item cost within 14 days of the purchase date.
Returns must be new, unused, in the original packaging, with original hang-tags attached, and include all accessories, instruction guides, and labels. Clothing items must be unworn.
If your items are received damaged or defective please follow the steps outlined below with pictures and indicate if you would like a refund, replacement item, Lollwolliworld.com credit, or exchange.
If you request a refund, the original shipping cost will be refunded in addition to the cost of the item and sales tax (if applicable).
If you request a replacement item, it will be shipped to you without any additional charges.
If you request a Lolliwolliworld.com credit, you will need to return the purchased items and Lolliwolliworld Infant Products will issue a credit code, once the item is received, to use on Lolliwolliworld.com.
If you request an exchange, please return the items you wish to exchange and place a new order.
LolliWolliWorld will select the optimal shipping via the United States Postal.
*Please note that LolliWolliWorld reserves the sole and exclusive right to change or modify these terms at any time without notice to you.
We provide the following shipping methods for your convenience:
USPS Standard:2-7 Business Days
USPS Ground Delivery:3-5 Business Days
USPS 2nd Day Air:2 Business Days
USPS Next Day Air:1 Business Day
Once your order has shipped a confirmation will be sent to you via email along with a tracking number.
Weekend and Holiday Orders: Shipped Next Open Business Day.