LolliWolliWorld Privacy and Store Policy for customers. Store Policy Store Terms and Conditions Of Use Lolliwolliworld® is committed to providing high-quality services, and products to our customers. Our company proactively strives to produce products in which our customers can have full confidence. We aim to satisfy our customers' needs and expectations, to the highest standards of care. Our customer service team operates in an ethical manner of treating customers as we would like to be treated. At Lolliwolliworld®, our top priority is to provide positive customer experiences. Website Terms and Conditions of Use By accessing https://www.lolliwolliworld.com , you are agreeing to be bound by the Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trademark law . Site Terms of Use Modifications LolliWolliWorld Children's Products may revise these Terms of Use for its Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use. Modifications To The Services and Prices Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service. Customer Billing And Account Information We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed . Governing Law These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States Privacy Policy This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.lolliwolliworld.com . Lolliwolliworld® adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored. We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We don’t share any personally identifying information publicly, or except when required to by law. You are free to refuse with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. Personal Information We Collect When you visit LolliWolliWorld.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse LolliWolliWorld.com, we collect information about the individual web pages or products that you view, what websites or search terms referred you to LolliWolliWorld.com, and information about how you interact with LolliWolliWorld.com. We refer to this automatically collected information as “Device Information.” We collect Device Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org . - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse LolliWolliWorld.com. Additionally, when you make a purchase or attempt to make a purchase through LolliWolliWorld.com, we collect certain information from you, including your name, billing address, shipping address, and payment information (including credit card numbers, email address, and phone numbers. We refer to this information as “Order Information.” When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. How Do We Use Your Personal Information? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. Sharing Your Personal Information We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WIX to power our online store. We also use Google Analytics to help us understand how our customers use LolliWolliWorld .com--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout . DO NOT TRACK Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. CHANGES We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. CONTACT US For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@lolliwolliworld.com or by mail using the details provided below: 330 S.W. 43rd St. Suite K 532, Renton, WA, 98057, United States. Become A LolliWolliWorld® Retailer LolliWolliWorld® is passionate about working with brands and companies that align with our values and mission. If you're interested in working with us or offering our children's books, toys, and more in your store, please email us at info@lolliwolliworld.com to inquire about wholesale orders and brand collaborations. Wholesale discounting is available starting at $500 and up. Certain items may not be available for wholesale purchasing and are subject to availability. Once approved, a special discount code will be made available to you which will automatically apply your discount, and waive any applicable sales tax if a valid resale certificate is provided. Distribution of Lolliwolliworld® products is restricted to approved re-sellers so that we can fully understand and align with your business needs. For wholesale inquiries, e-mail us at info@loliiwolliworld.com or call us at 1-800-943-1864. Conformance Status The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. LolliWolliWorld® Children's Products is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions. Feedback We welcome your feedback on the accessibility of LolliWolliWorld® Children's Products. Please let us know if you encounter accessibility barriers on LolliWolliWorld® Children's Products. Phone: 1-800-943-1864 E-mail: info@lolliwolliworld.com Postal address: 330 S.W. 43rd St. Suite K- 532, Renton WA, 98057. We try to respond to feedback within 5 business days. Questions? Contact us for more information. We are here to help.

Frequently asked questions about LolliWolliWorld Products. Frequently Asked Questions Frequently Asked Questions Frequently asked questions Where do you ship your products? How can I cancel my order? What are your customer service hours? Are wholesale orders available? What payment methods are accepted for wholesale orders? Questions? Contact us for more information. We are here to help.

LolliWolliWorld's Shipping & Returns Policy provides optimal shipping methods for our customers. Shipping & Returns Turnaround Time Orders placed before 6:00 pm PST: Pick and Pack within 24 to 48 Hours Orders placed after 6:00 pm PST: Pick and Pack within 24 to 48 Hours Weekend and Holiday Orders: Processed Next Open Business Day This schedule is followed during our regular office hours: Mon – Fri: 9:00 am – 6:00 pm PST Saturday: Closed Sunday: Closed Turnaround Time: This is the time that it takes for us to pick and pack your order from the moment you submit it. Our standard turnaround is 24 to 48 hours for most orders. Shipping, Returns, & Exchanges We hope you love what you've ordered. But if you are not 100% satisfied with your purchase, please return your *Retail order for a full refund. LolliWolliWorld.com will credit, or exchange the item cost within 14 days of the purchase date. Returns must be new, unused, in the original packaging, with original hang-tags attached, and include all accessories, instruction guides, and labels. Clothing items must be unworn. If you get in touch with us, we'll send you a return shipping label that's already paid for. Your refund will be processed and a credit will be provided to your original method of payment after your return has been received, examined, and approved. In the case of exchanges, a product from our selection that is in stock will be sent to you, and any price modifications will be paid or credited. If your items are received damaged or defective, please follow the steps outlined below with pictures: Please indicate if you would like a refund or replacement item by emailing us at info@lolliwolliworld.com If you request a refund, the original shipping cost will be refunded in addition to the cost of the item and sales tax (if applicable). If you request a replacement item, it will be shipped to you without any additional charges. If you request a Lolliwolliworld.com credit, you will need to return the purchased items and Lolliwolliworld® will issue a credit code, once the item is received, to use on Lolliwolliworld.com. If you request an exchange, please return the items you wish to exchange and place a new order. Warranties & Responsibility For Large Wholesale Orders When we receive a valid warranty claim for large wholesale orders purchased from us within seven days, we will rep lace the product. If we cannot replace the product within seven days, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for the shipment of replaced products to the customer and the customer will pay for the return shipment of the product to us. Seven-Day Return/Exchange Period For Large Wholesale Orders Due to the nature of this business, we can only offer you seven days to return your large wholesale order. This Seven-Day return period will start the day your item is delivered. Merchandise has to be returned within seven days. You do not have to call us to let us know that you are sending them. If you exceed this time allowed you will be charged a 10% restocking fee. Items do not have to be shipped overnight, but they should be shipped back to us within the seven-day return window. Note: All returns/ exchanges require this form to be completed and returned with all items purchased so we can process them on time. After seven days NO REFUNDS or EXCHANGES will be given on wholesale orders If any ques tions email us, including: (name, phone, and order number): info@lolliwolliworld.com Large Wholesale Orders Returns & Exchanges To exchange any of our products complete the Return / Exchange Form. Return shipping costs are the customer’s responsibility unless the return is due to a LolliWolliWorld.com error. Large Wholesale Orders Defective or Damaged Products We fully guarantee all of our products are free from factory defects. If any product is found defective or has been damaged in shipping, we will refund or exchange providing you complete the return/exchange form in seven days and return the item(s) to us. Large Wholesale Orders Non-Returnable Items 1. Products that have been modified or altered in any way 2. Items that have been worn or damaged by the customer 3. Items that are not returned within seven days 4. Items that have been stocked in-store by the customer We will refund or exchange any of our products that are damaged in shipping or are shown to have factory defects . Refunds or Exchanges will not be given to products that have been used or damaged from customer misuse or neglect. LolliWolliWorld.com will not refund any shipping or return shipping costs unless it is because of a shipment error or a damaged item. Shipping Methods LolliWolliWorld® offers reliable and fast USPS shipping for all *Retail orders. Our orders will be picked and packed within 24 to 48 hours, and you can expect your items to arrive within 3-5 business days. Enjoy the convenience and peace of mind knowing your package is in good hands. LolliWolliWorld® offers reliable and express USPS, DPD, FedEx, and DHL shipping for all large *Wholesale orders. Lolliwolliworld® also offers additional USPS express shipping methods. We prepare the order for shipment within 24 to 48 hours, and ship them within 3 business days, ensuring that your order will get to you quickly and safely. Retail Warehouse Production Time Estimate: 24 to 48 hours Retail Shipping Time Estimate: 5 to 7 business days Retail Total Processing and Delivery Time Estimate: 5-7 business days Wholesale Production time for 300-1,000 pieces is 50-55 days Wholesale Shipping time is 40-45 days to arrive in your warehouse A Tracking Number will be sent for *Retail customers by email within 24 hours after your order has been placed. If you haven’t received your tracking number within 48 hours, please contact our help support team by email at info@lolliwolliworld.com , or call us toll-free at 1-800-943-1864. Mon-Fri: 9: a.m.-6; p.m. We’ll be happy to assist. * Please note: It may take up to 48 hours for your package to show up in the tracking system. Weekend and Holiday Orders: Shipped Next Open Business Day. Shipping Time: This is the time that it takes your products to depart our warehouse from Lolliwolliworld® to YOU. There is a second way you can control the speed of receiving your order. Choose faster shipping to get your products even quicker. About After-Sales Service No matter what problem you have, you can send us an email at info@lolliwolliworld.com any time, and we will provide you with the best solution. After receiving the order, if there is any problem with the product, we will refund 100% or replace it for free. We will serve every customer wholeheartedly. Questions? Contact us for more information. We are here to help.

LolliWolliWorld Loyalty Rewards. Earn more ways to shop and save at LolliWolliWorld. Loyalty Gana puntos y conviértelos en recompensas Hazte miembro 01 Regístrate Regístrate como miembro para comenzar a disfrutar del programa de fidelización 02 Gana puntos Purchase a product 1 punto por cada 1 US$ gastado Sign up to the site 50 puntos 03 Canjea recompensas Redeem Points For Discount 5 puntos = 1 US$ de descuento

LolliWolliWorld values your feedback and wants to hear from you. Let us know how we can improve your shopping experience. Contact Us Contact Us Contact Us LolliWolliWorld® is dedicated to providing the best possible customer service, which is why we encourage you to contact us for assistance. Our team of experts is passionate about toys and eager to help you find the perfect gift for your child. Contact us today for personalized recommendations and exceptional service. Checking on your order? Click here Wholesale Application Submit Wholesale Application to info@lolliwolliworld.com Apply Now We look forward to hearing from you, and we’ll get back to you within 24 hours. Name Email Phone Zip Code Order Number Choose From Options Below Additional Options Your message Send Thanks for submitting! Mailing Address 330 S.W. 43rd St. Suite K- 532 Renton, WA, 98057 Tel: 1-800-943-1864 Business Office Hours: (PST) Mon - Fri: 9am - 6pm Saturday: Closed Sunday: Closed

LolliWolliWorld's Privacy Policy goal is to provide a positive customer experience.