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Frequently Asked Questions

Frequently Asked Questions

  • What areas do you cover?
    Currently, we ship to all 50 states and Canada. Unfortunately, we do not ship to U.S. Territories at this time.
  • Order cancellation
    If you would like to cancel your order please contact our Consumer Satisfaction Team for assistance. Please note that orders are not eligible for cancellation once they have shipped. PHONE: 1 (800) 943-1864 EMAIL:
  • What hours can I reach customer service?
    You can reach our customer service team Mon-Fri 9: AM-6: PM toll free at 1-800-943-1864
  • Are wholesale purchases available?
    Yes, wholesale purchases are available. Payment term 30% T/T as deposit while 70% T/T before shipping. Please be advised until payment is received, orders will not be processed.
  • How can wholesale payments be made?
    We can accept Credit/Debits Card, Bank Transfer & PayPal payments for the initial deposit. Balance can be paid by Bank Transfer or PayPal.

Questions? Contact us for more information. We are here to help.

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